RETURNS

PLEASE READ THROUGH THE FOLLOWING INSTRUCTIONS ON HOW TO RETURN YOUR ITEM(S) TO US FOR FREE

STEP 1 | BEFORE RETURNING AN ITEM, PLEASE ENSURE THAT IT MEETS OUR ELIGIBILITY CRITERIA:

• THE ITEM WAS PURCHASED FROM OUR ONLINE SHOP
• THE ITEM IS IN ITS ORIGINAL CONDITION WITH ALL TAGS AND PACKAGING INTACT
• THE ITEM HAS NOT BEEN USED, WASHED, OR ALTERED IN ANY WAY
• THE RETURN IS MADE WITHIN 14 DAYS OF DELIVERY

 

STEP 2 | INITIATE THE RETURN REQUEST BY FILLING OUT THE FORM BELOW AND SEND TO SUPPORT@ENVYME.CC

  

FORM

  

ONCE YOUR REQUEST IS CONFIRMED YOU WILL RECEIVE YOUR RETURN SHIPPING LABEL VIA EMAIL

YOU CAN RETURN YOUR ITEM NOW

 

STEP 3 | PACK AND SHIP THE ITEM.
PLEASE PACK THE ITEM SECURELY IN ITS ORIGINAL PACKAGING WITH ALL TAGS AND LABELS ATTACHED

 

STEP 4 | ONCE WE RECEIVE THE ITEM AND CONFIRM THAT IT MEETS OUR ELIGIBILITY CRITERIA, WE WILL PROCESS THE REFUND. THE REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD WITHIN 7-9 BUSINESS DAYS. PLEASE NOTE THAT IT MAY TAKE ADDITIONAL TIME FOR YOUR BANK TO PROCESS THE REFUND.
IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THE RETURN PROCESS, PLEASE CONTACT US AT SUPPORT@ENVYME.CC